Cheltenham Festival - VIP

*No Experience Needed*

Cheltenham Festival – VIP
TRAINING DATES that MUST be attended!
11th Feb or 12 Feb 2026 - 3 hours

10th March – 13th March - 9:45am - 6pm
£12.60 per hour

Cheltenham Festival - We are looking for Cheltenham Festival staff to work in the public areas, restaurants and boxes - in Customer Service based roles within the betting teams. FULL training is provided and paid!
Previous experience is not required - Applicants must be 18+

Responsibilities:

• You will use the new betting tablets to take bets from customers (paid training will be provided on the system) – this can be done from behind betting windows where customers come to you OR you could take up a role where you approach customers directly in restaurants and boxes - customers know who the client is and enjoy betting with them!
• You will pay out money to customers who present you with a winning ticket
• Provide excellent customer service to racegoers
• Cash handling and cashing up at the end of each race day
• Explaining different bet types to customers if asked (training provided)
• Candidates:Excellent customer service experience
• Ability to work with cash confidently and total up at the end of each race day
• Flexibility to move around the racecourse based on business requirements
• Confidence to explain bet types to customers (training provided)
• Enthusiasm!

For immediate consideration, please send your CV to Olivia @ i2i Recruitment today.