Sales Support Assistant

We are seeking a proactive Sales Support Assistant to support our wholesalers, distributors and sales rep groups. This role is focused on helping to coordinate day-to-day account activity, providing reliable administrative support and assisting the Sales Manager.

Key Responsibilities

• Support day-to-day tasks with helping to respond to queries and share information as needed.
• Assist with preparing sales materials, product information, samples, price lists, and account updates.
• Support the sales team with reporting, tracking orders and following up on outstanding information.
• Work with internal teams including Customer Service and Finance to help ensure smooth account support.
• Help resolve basic account queries by gathering information, escalating issues where needed and keeping customers updated.

Skills & Experience

• Experience in customer service, sales support, administration or a similar office-based role would be helpful.
• Clear communication skills and a helpful, friendly approach when working with customers and colleagues.
• Good attention to detail and confidence working with information, documents and internal systems.
• Organised and able to manage day-to-day tasks, follow-ups and deadlines with support from the team.
• Effective listener who can understand and appropriately to customer needs
• Comfortable using Microsoft Office and experience with order systems would be an advantage but is not essential.
• Ability to work independently and as a team

If you’re organised, enthusiastic, and keen to build your experience in sales support, we’d love to hear from you. Send your CV and covering letter by clicking on Apply Now. When applying, please include “Sales Support Assistant” in the email subject line.