MNVP Engagement & Volunteer Officer

Part-time, 15 hours a week, flexible working Monday-Friday
Fixed term to 31 March 2027 (possible extension)
£9,792 per year (FTE £24,480), pension scheme, 25 days annual leave pro rata.

Are you a great listener and communicator, with experience of working with volunteers? Would you enjoy talking and engaging with people across Gloucestershire about their experiences of using maternity and neonatal services? If you’re passionate about working with diverse communities and making sure their voices are heard, you could join our team and make a positive difference.

About Gloucestershire MNVP

Gloucestershire MNVP is the formal partner of Gloucestershire Integrated Care Board (ICB) and Gloucestershire Local Maternity and Neonatal System (LMNS), responsible for providing the voice of service users to inform the development of maternity and neonatal care across the county.

We support the LMNS to ensure services are delivered in a kind, personal and safe way by making sure the service user voice is central to all decision making and quality oversight. This enables the ICB to fulfil its responsibilities in line with the three-year delivery plan for maternity and neonatal services in England.

We work with key senior stakeholders across the LMNS to champion coproduction, critical friendship, and meaningful involvement. We engage with people who have recently used local maternity and neonatal services, listening to their experiences and feedback. We share their insight with the Integrated Care System and the maternity and neonatal service providers it commissions, to make sure people’s opinions are at the heart of shaping local services.

Gloucestershire MNVP is hosted by Evolving Communities which specialises in delivering high quality engagement and support to help local people and organisations shape the way health and social care services are run in their communities.

The role

Gloucestershire MNVP is seeking a passionate and enthusiastic Engagement and Volunteer Officer to support and develop our community engagement work.

In this role, you will set up and attend events, enhance our social media presence and recruit volunteers. You will work on community engagement projects, collaborating with charities and volunteers to gather valuable feedback and information and understand barriers to accessing services. You will work closely with the Gloucestershire MNVP Leads to analyse the feedback and insights from your engagement work and help communicate findings at system meetings and in the community.

Who we are looking for

You may have lived experience of using maternity and neonatal services (although this is not essential), and you will be friendly and approachable, with great communication skills. You will have experience of working with volunteers and engaging with a diverse range of people, and have an excellent understanding of equality and inclusion. You will be well organised with experience of working in a customer focused service, engagement techniques including events, and administration.

Not sure you meet all qualifications? Let us decide! Research shows that people from under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

For more information

If you would like to work with us to help shape Gloucestershire’s maternity and neonatal services to meet the needs of local people, visit our website to find out more and download our job pack: Work for us | Evolving Communities, by clicking on Apply Now.

In return we offer 25 days annual leave plus bank holidays, a generous contributory pension scheme, and flexible working practices.