Fundraising Assistant (Individual Giving)

Location: Hybrid from our office in Stroud, Gloucestershire or remote based.

12-month fixed term contract.

Make a lasting impact by joining our team as a Fundraising Assistant in our Individual Giving team and help us transform the lives of those affected by meningitis.

About the job

To continue our life-changing work, we are seeking a Fundraising Assistant on a 12-month fixed term contract to join our friendly and supportive team. The Fundraising Assistant will support the administration and stewardship of our Individual Giving activities, including Forever Funds, Legacies, Weekly Lottery, Cash Appeals, and trading activities such as Christmas card sales. They will also manage the thanking of individual donations, including in memory, funeral, and unsolicited donations.

This role is a fantastic opportunity for someone wanting to move into a career in the charity and fundraising sector. We would welcome applications from people with no fundraising or charity sector experience, but who have transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your experience and skills fit with what we are seeking below.

What we're looking for

Skills and Experience

• Supporter or customer care experience
• Planning and prioritising workload
• Producing effective communications across a range of channels (written, verbal etc)
• Delivering exceptional supporter care
• Excellent writing skills
• Strong interpersonal skills – able to communicate with supporters with confidence and fluency, both face to face, on the telephone and online
• Empathy, often working with families who have been affected by meningitis
• Accuracy and attention to detail
• Self-motivation and ability to work independently
• Competency in Microsoft Office, particularly Outlook, Excel and Word, and using databases preferably Salesforce

Other requirements

• Other requirements as determined by the organisation
• Commitment to the goals and values of Meningitis Now

Equal Opportunities

We want to represent the breadth and diversity of the UK and particularly welcome expressions of interest from a diverse range of professional and personal backgrounds.

Applicants will be sent a diversity monitoring form via email following submission of their application form. All information will be held strictly confidentially and will not be visible to employees who are directly involved in the shortlisting process.

Right to Work

Meningitis Now, as dictated by law, is duty-bound to demonstrate that we hold proof of eligibility to work in the UK for all our employees. Therefore we are unable to consider applications from candidates who are unable to provide this.

Safeguarding

Meningitis Now is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. Shortlisted candidates will be required to complete a Criminal Record Disclosure Form prior to interview and the successful candidate will be required to complete regular safeguarding training and undertake a DBS check and the appropriate level for the role.

This application will be anonymised to begin with - so your personal information won't be shown to the hiring manager until they choose to reveal it. You should be careful not to put any identifying information in your answers to any extra application questions.

Ready to apply?

For an informal chat or any application queries please see details to the right of this advert.

To apply, please complete the application form by following the 'Apply Now' button below.

No CVs please.

*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.