Student Transition & Engagement Officer

We are seeking an inspirational Student Transition and Engagement Officer to join our passionate team at Bridge Training. This is a vital role for someone who can mentor staff, model professional excellence, and drive inclusive, student-centred support across our organisation.

Bridge Training is not your typical education provider. Since 1989, we’ve created alternative educational pathways for young people across Gloucestershire who may not thrive in mainstream settings.

Our focus is on rebuilding confidence, re-engaging learners, and delivering real, impactful change through:

• Vocational training

• Functional Maths and English

• Small class sizes and tailored learning

• Supportive, flexible teaching environments

As Student Transition and Engagement Officer, you will be the first point of contact for new learners, supporting them from their initial referral through to full integration into their chosen learning pathway.

You will ensure learners feel safe, welcomed, and ready to engage by delivering high-quality, tailored support that fosters trust, routine and purpose.

Key elements of the role include:

• Initial transition planning – meeting with new students, families, and referring agencies.

• Induction and settling-in support, including on-site orientation and relationship building.

• Working closely with teacher, SENCO and SEND/SEMH team to identify individual needs.

• Coordinating phased starts for NEET learners

• Monitoring engagement data and following up with students at risk of disengagement.

• Helping shape and deliver group activities and workshops to boost confidence, resilience and belonging. You will also champion Bridge’s ethos of holistic, person-centred learning, and work with learners who may have complex personal barriers, including social, emotional, and mental health (SEMH) needs.

We’re Looking for Someone Who:

• Is passionate about transforming lives through education

• Understanding of practices to overcome barriers associated with SEND/SEMH

• Can inspire and lead staff through effective mentoring and example

• Is innovative, proactive, and driven by student success

At Bridge Training, you won’t just be taking on a job—you’ll be becoming part of a team.

You’ll have the opportunity to:

• Make a genuine difference in the lives of young people

• Work within a values-led organisation where students come first

• Shape inclusive practices and help others grow

• Join a collaborative and supportive team that believes in change

Please note

This post is considered as Regulated Work with vulnerable children and/or protected adults; therefore, Bridge Training follow a Safer Recruitment Policy and process, this appointment will be conditional on successful pre-employment and enhanced DBS checks.

You will be required to sign up to the DBS update service (fee reimbursed). If you have spent more than 3 months working or living outside the UK in the last 5 years, then you will be required to present a copy of an overseas criminal record check.

Details of how to apply and contact details can be found on our website.

We do not accept CVs, and we do not accept CVs by post or email. All our vacancies must be applied by completing an application form via the email address in the contact details. 

Bridge Training Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Responsibilities

• Responsible for managing the 'end to end' process of student recruitment from initial enquiry, induction and 2 weeks transition period and monitor ESFA & schools contract delivery with regards to the recruitment of students and value

• Providing Information, Advice & Guidance to all students about all the available courses.

• Help ensure a smooth transition from prospective to current students through the delivery of effective communications aligned to the student journey and the key needs

• Work with a variety of external and internal staff to ensure the effective communication with regards to the enrolment and induction process.

• Within the students first few weeks at Bridge Training, working with the Teaching Partners and the Head of Student Services to identify those who would benefit from classroom and/or pastoral support

• Manage and maintaining the student enquiries and capacity sheets

• To facilitate and lead on the effective implementation and monitoring of engagement of the groups Student Voice and Parent voice strategy and conduct market research and analysis of student satisfaction for course development

• Collecting and managing feedback and implementing a rapid response system to report findings

• Build and maintain relationships with external agencies and partners involved in the admission processes eg Transition panels

• Leading student focus groups and recruiting students to work in partnership on initiatives for enhancing the ‘student experience’

General

• Promote a safe, respectful, and inclusive working environment for students and staff, in line with Health & Safety regulations, the Code of Conduct, Safeguarding protocols, Data Protection (GDPR), and the Equality Policy. Ensure high standards of housekeeping are maintained throughout the provision. • Actively participate in Bridge Training events, including parents’ evenings, open days and careers events, to support learner engagement and progression.

• Demonstrate a commitment to continuous professional development by actively engaging in lifelong learning and seeking opportunities to enhance personal effectiveness and subject knowledge.

• Undertake any other reasonable duties as required, both at the primary place of work and across other Bridge Training locations.

Over time, the responsibilities of this role may evolve; any changes will be made in consultation with the post holder and reflected in a revised job description. The company’s appraisal process will serve as the formal mechanism for reviewing and updating this document. The post holder will also undertake such other duties as may reasonably be required at the initial agreed place of work and other locations.

In time the job may change and in consultation with the post holder, the job description will be revised and issued, as necessary. The appraisal process in place in the company will be the mechanism for instigating discussions and subsequent amendments to this document.

BENEFITS AND REWARDS

• Staff laptop

• Training and professional qualifications opportunities

• Small classes with specialist support

• Matched contribution pension scheme (Peoples Pension)

• Free parking in Gloucester City Centre (accessible always)

• 35 days holiday (+ bank holidays) per annum, with extra days given at Christmas.

• Free monthly car washing service

• Christmas and Easter closure period

• Team building events & paid Christmas Lunch

• Free and confidential advice, information, and counselling service

• Family friendly policies including compassionate leave, doctors and dental appointments.