Job Details

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Contact Information:
i2i Recruitment Consultancy
2 Rockfield Business Park
Old Station Drive
Leckhampton
Cheltenham
Gloucestershire
GL53 0AN

Tel: 01242771021

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Customer Service Advisor - DG

Cheltenham, Gloucester, Cirencester

Customer Service Advisor
Gloucester
£24,000

This position is full-time. The chosen candidate will join a developing department in the Construction Division of the UK Sales and Service Organisation, which is headquartered in Gloucester.

Responsibilities
• Managing many emails and phone calls
• Accept and process sales orders from the above.
• Respond to customer inquiries about delivery, orders, discounts, and part numbers, Promote offers to customers to increase sales.
• Developing effective communication processes with internal teams throughout the organisation as well as external business partners.
• Handling carrier and POD queries.

About you:

• Ability to work independently and as a team member.
• Strong interpersonal and communication skills
• Calm phone demeanor
• Proactive in business.
• Computer proficient with proficiency in Microsoft Office suite, including Word, Excel, and Outlook.
• Capable of handling several systems.
• Strong customer service experience is preferable

Benefits:

• Pension contributions up to 6%
• Discounts on major retailers
• 25 days holiday

Please contact Daniel at i2i Recruitment for IMMEDIATE consideration!

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.