Job Details
Click here to receive a daily email with new jobs from the 'Admin' category? (If you are already using this service but have been logged out, simply click here, re-enter your details and we'll email you a login link.)
Contact Information:
RE People Ltd
Manor Park Place
Rutherford Way
Cheltenham
Gloucestershire
GL51 9TU
Tel: 01242 505400
Email: jillw@rerecruitment.com
Email yourself a copy of this job
Click here to see all adverts from RE People Ltd
Click here to receive a daily email with new jobs from the 'Admin' category?
Customer Services Coordinator - 09/73
Hereford
Customer Services Coordinator
Location: Hereford
Contract: 2-Year Temporary Role
Interviews Taking Place Immediately
Are you an organised and confident communicator with a passion for delivering excellent customer service? We’re hiring a Customer Services Coordinator to join a global business with a strong presence in the UK and international markets.
This is a fantastic 2-year temporary opportunity offering a varied and rewarding role within a friendly, fast-paced team. Immediate interviews available – apply today to secure your place!
Key Responsibilities:
Handle inbound customer calls (60%) and complete administrative tasks (40%)
Provide accurate information on product availability, pricing, and lead times
Process orders using SAP/R3 and track them through to delivery
Coordinate with the despatch team to ensure timely and accurate shipments
Raise credit notes and manage product returns
Maintain customer databases and support external sales representatives
Produce weekly and monthly reports on backorders and fulfilment
Investigate and resolve customer complaints professionally
Build and maintain strong relationships with UK and international clients
What You’ll Need:
Maths & English GCSE (Grades A–C or equivalent)
Previous administrative or customer service experience preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Knowledge of SAP or similar order processing systems desirable
Strong telephone manner and proactive attitude
Ability to multitask, prioritise and stay calm under pressure
Plese send your cv to jillw@rerecruitment.com
Salary: £13.07 per hour
Hours Per Week: 40
To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
Be the First to Apply for Jobs Like This
Newsletter
To sign up up for GlosJobs weekly newsletter, please click here.