Job Details
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Contact Information:
Catherine Anderson
Anderson Recruitment Ltd
Anderson House
9 School Lane
Quedgeley
Gloucester
Gloucestershire
GL2 4PJ
Tel: 01452 881900
Email: mollie@andersonrecruitment.co.uk
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Customer Administrator - MM826
Tewkesbury
Our excellent and well established client in Tewkesbury is looking for an individual to come and join their team on a full time, 6 - 12 month maternity cover basis.
This is a key role to support the wider customer service and administration function and act as and be a point of contact for customers looking to place, update, or check their orders being processed out of the warehouse.
This is a friendly team, with an open-door policy, and they are looking for a down to earth, enthusiastic individual who will want to integrate and become part of their team. Ideally the successful individual will have previous administration/customer service experience, however, full training on company products, processes and systems will be provided, with ongoing support throughout. Free parking on site.
Duties
- Manage general telephone calls and inbox queries, ensuring that all enquiries are either acknowledged or directed appropriately.
- Follow up on order-related queries, liaising with the warehouse team and the wider business departments as needed to ensure timely resolution.
- General document processing, including confirmation documents and relevant warehouse paperwork.
- Make sure any missed or late payments are identified and followed up on, using the appropriate channels to ensure timely resolution.
- Carry out general administrative tasks as required, providing support to both the wider team and the warehouse function as needed, depending on operational demands.
Key Attributes
- Friendly, confident communicator.
- Willing to become ‘part of the team’
- Some previous administration/customer service experience
Hours: Monday – Friday, 8am – 4pm (in office)
Salary: £25,350 (negotiable)
Salary: £25,350 (negotiable)
Hours Per Week: Monday – Friday, 8am – 4pm (in office)
To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
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