Band 3 Health Care Support Worker - Bristol

Job summary

Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 15-bedded rehab ward.

This is an exciting opportunity for you to develop a rewarding career where you can make a real difference in helping to change the lives of our service user group for the better.

This can be a challenging yet rewarding environment where, as a team, we strive to help our service users overcome a variety of complex needs.

We are looking for professional and enthusiastic support workers to come and work with our wonderful team of qualified nurses, HCAs, Occupational Therapists, Physiotherapists, Exercise Specialists, an Activities Coordinator and Doctors.

This role is within a secure inpatient ward that operates on a 24/7 shift basis. Staff will qualify for unsocial hours enhancements in addition to their basic pay.

Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de-escalate service users during peaks of distress while maintaining a safe and therapeutic environment for all.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

To work as part of a care team to deliver evidence-based interventions to service users with mental health problems.

To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users' psychological, emotional and social wellbeing.

To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope.

To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers.

You will be expected to carry out observations, engage with service users, encourage tasks of daily living, promote recovery whilst demonstrating excellent communication.

You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible.

For a full list of duties and responsibilities please see attached job description.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

12 May 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

342-SEC016-0526

Job locations

Fromeside

Blackberry Hill, Manor Road, Fishponds,

Bristol

BS16 1EG