Band 3 Health Care Support Worker - Bristol

Job summary

Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 12-bedded male acute ward.

This is an exciting opportunity for you to develop a rewarding career where you can make a real difference in helping to change the lives of our service user group for the better.

This can be a challenging yet rewarding environment where, as a team, we strive to help our service users overcome a variety of complex needs.

We are looking for professional and enthusiastic support workers to come and work with our wonderful team of qualified nurses, HCAs, Occupational Therapists, Physiotherapists, Exercise Specialists, an Activities Coordinator and Doctors.

This role is within a secure inpatient ward that operates on a 24/7 shift basis. Staff will qualify for unsocial hours enhancements in addition to their basic pay.

Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de-escalate service users during peaks of distress while maintaining a safe and therapeutic environment for all.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

To work as part of a care team to deliver evidence-based interventions to service users with mental health problems.

To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users' psychological, emotional and social wellbeing.

To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope.

To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers.

You will be expected to carry out observations, engage with service users, encourage tasks of daily living, promote recovery whilst demonstrating excellent communication.

You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible.

For a full list of duties and responsibilities please see attached job description.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

25 August 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

342-SEC041-0826

Job locations

Fromeside

Blackberry Hill, Manor Road, Fishponds,

Bristol

BS16 1EG

United Kingdom