Band 3 - Healthcare Support Worker - Callington Road Hospital, Bristol

Job summary

We are excited to invite applications for Healthcare Support Workers (HCSWs) to join our teams at Callington Road Hospital where we're proud to be at the heart of acute mental health services, providing compassionate & skilled care to adults in an inpatient setting.

HCSWs are vital to our services & play a key role in supporting people with mental health problems to live fulfilling lives as part of a multi-disciplinary team.To succeed in this role, you will need to be highly motivated and passionate about mental healthcare, & genuinely curious about the experiences of people who struggle with the complex challenges of mental illness.

Please ensure you include in your application real examples of how your skills & experience match our values of Passion, Respect, Integrity, Diversity & Excellence. Please don't use AI to write your application, we want to hear your voice coming through your supporting statement.

Face to face interviews will be on Thursday 1st October 2026.

Unfortunately, sponsorship is not available for this role.

Main duties of the job

Having experience of working as a HCSW or in a care setting is useful but not essential as full training will be given.

Duties include:

• Working as part of a care team to deliver evidence-based interventions to service users with mental health problems.
• Working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users' psychological, emotional and social wellbeing.
• Ensuring service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope.
• carrying out observations, engage with service users, encourage tasks of daily living, promote recovery whilst demonstrating excellent communication.
• Learning and understanding how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible.

Because our patients need us around the clock, you'll need to be able to work a variety of shifts across a 24-hour period, including days, nights, weekends, and bank holidays.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

09 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

342-BR133-0926

Job locations

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ

United Kingdom