Clinical Healthcare Support Worker, Band 3

Job summary

This is an exciting opportunity for a job within our expanding Urology Department which we hope to become a Centre of Excellence in the future and further training and development opportunities may develop within the service. We are a growing department and have 13 Urologists , an inpatient ward and out patients unit. We will be opening opening a diagnostics unit where LATP - Local Anaesthetic Trans Perineal biopsies will take place, Flexible Cystoscopies ,Lithotripsy and developing a Urology Assessment unit - to see assess treat and discharge patients or decide to admit patients.

This unit together is working collaboratively to ensure the patient is the centre of our service and receives the best care , in a timely manner and with highly skilled nurses running this department.

Additional working pattern details: 41.5 hours in total available to recruit to, full/ part-time available.

'We reserve the right to close this vacancy early if we receive sufficient applications for the role'

Main duties of the job

- To deliver safe person centred care within a changing environment ,using equipment and resources safely and as appropriate. This will include supporting the management of LATP/Flexible Cystoscopy / Lithotripsy procedures and an emergency Urology Assessment unit as a team .This role will involve rotation within the unit and allocation of specific clinics/assessment areas with training and support.

- To train and gain competencies in aspects of investigative procedures adhering to policies , procedures and guidelines.

- To assist and support the patient during procedures being carried out in the unit , monitoring vital signs and reporting, preparing and supporting patients for procedures and ensuring the patient's experience is optimized by kindness respect and empathy.

Knowledge , Skills and Experience Required:

Team and Patient focused

- Willingness to develop knowledge and clinical skills

- Enthusiasm and self awareness

- Reliable, adaptable and dependable

- Ability to prioritise

- Excellent communication skills

- Self-motivated

- Ability to escalate concerns

About us

It is expected that all employees uphold the values of the Organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families and carers and between each other. We have the following three values:

1. Caring

Patients said: "Show me that you care about me as an individual. Talk to me, not about me.

Look at me when you talk to me."

2. Listening

Patients said: "Please acknowledge me, even if you can't help me right now. Show me that you know that I'm here."

3. Excelling

Patients said: "Don't just do what you have to, take the next step and go the extra mile."

The department has a high turnover of patients for excellent feedback from our patients and staff retention is high within the department.

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

318-26-T0232

Job locations

Cheltenham General Hospital

Cheltenham

GL53 7AN

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.