Band 4, Hope Service Recovery Coordinator, Bristol

Job summary

Band 4 Recovery Coordinator - Hope Service

Avon and Wiltshire Mental Health Partnership NHS Trust

The Hope Service offers a PTSD care pathway for Refugees and Asylum Seekers, including victims of trafficking. We also support people with an asylum seeking background living in Initial Accommodation (IA) hotels across the region. We are looking for a part time Recovery Coordinator (0.4WTE) to join our service, working across Bristol, South Gloucestershire and North Somerset.

This role will include supporting service users to strengthen coping skills and build resilience; sign post to local support services and help service users overcome barriers to accessing mental health support. We are particularly keen to build on the good working partnerships we have with local voluntary sector services.

The team works primarily from Gloucester House, Southmead Hospital but the role will involve some remote working and community based work across the area in the Home Office hotels.

Main duties of the job

To support asylum seekers and refugees, and their carers, who have PTSD/Trauma presentation who are accessing psychological support from The Hope Service.

To enable and assist service users to meet their daily health, mental health, social care and wellbeing needs, in line with their person centred recovery goals.

To facilitate engagement with other services, both NHS and 3rd Sector/voluntary.

To contribute to the ongoing assessment, delivery and review of interventions and activities, against the identified recovery goals.

To act as the care/recovery coordinator for allocated service users.

To support the development and delivery of defined wellbeing initiatives for a wider group of service users.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SS130-0825

Job locations

Gloucester House, Southmead Hospital

Westbury-on-Trym, Bristol

Bristol

BS10 5NB