Administrative Support Officer

Job summary

Support the provision of an efficient secretarial and administrative support to the Chief Operating Officer ('COO') and Deputy Chief Operating Officer's ('DCOO's')

Prioritise documentation including minutes, agendas, action logs

Management of multiple complex diary arrangements

Work as a member of the Senior Operations Team to ensure service delivery and administration cover is provided

Provide effective communications and relationships with internal and external contacts

Project the professional image of the Trust through demonstrating excellent customer care and confidentiality in all activities

To maintain confidentiality at all times

Main duties of the job

To provide a full range of secretarial and administration support

Work closely, as part of a team with the Senior Executive PA to the Chief Operating Officer

To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, propose changes to improve working practices

To use Microsoft office packages to produce reports, spreadsheets, presentations and emails to a high quality standard

To undertake any other administrative duties as and when required

To provide cover for the Senior Executive PA to the Chief Operating Officer

Assist with diary management and schedule a variety of meetings on behalf of the COO and DCOOs

Collation of meeting papers and dissemination in a timely manner

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-25-546-A

Job locations

Edward Jenner Court

Gloucestershire Business Park

Brockworth

GL3 4AW

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online