Specialist Pathway Coordinator, Band 3
Cheltenham
Job summary
We are currently recruiting a Part Time Specialist Pathway Coordinator (22.5hrs) to join our extremely busyOncology Booking service based at Cheltenham General Hospital.
This important role supports the Outpatient Services in Haematology and Oncology for Gloucestershire Hospitals NHS Foundation Trust.
You will play a vital role in the booking and coordination of all new and routine appointments as well as complex chemotherapy and treatment appointments, ensuring the delivery of a smooth and efficient administration service to our patients.
You must be a hardworking, pro-active, motivated, resilient and patient focused individual who enjoys working in a challenging and busy environment.
You should be extremely well organised with excellent communication and time management skills.
You will be expected to use your own judgement to resolve issues and have a tactful and sensitive approach to dealing with occasionally difficult situations.
You should also be able to work well under pressure, closely following booking rules and guidelines and be able to prioritise your own workload under constantly changing demands.
The ideal candidate will have previous experience of Trakcare and be confident in the use of other IT software systems.
Additional Contact:
Dan Fletcher - Specialist Pathway Supervisor
daniel.fletcher1@nhs.net
Main duties of the job
To ensure and implement an efficient chemotherapy/treatment/routine booking service for patients and clinicians ensuring waiting time targets and clinical targets are met and all treatment chair capacity efficiently used at all sites.
Monitoring progress of referrals, identifying problems and taking appropriate actions to ensure efficient management of referrals
To action clinic re-scheduling ensuring that clinical priorities are maintained and liaising directly with consultants and nursing team where capacity problems exist.
To manage scheduling of appointments to ensure clinical priorities are maintained.
Making judgements and decisions on flexing template capacity to achieve a balance between clinical priorities and waiting time targets
To ensure that patients receive a supportive and responsive service tailored to their specific needs particularly where barriers to understanding exist.
You will be expected to work across the booking service as and when required to support the service line.
About us
Our clinics are held in both Gloucestershire Royal and Cheltenham General hospitals with admin teams working across both sites.
Benefits of working in our Trust include:
Holiday entitlement of 27 days per year (pro rata), plus eight Bank Holidays, rising to 33 days after 10 years' service
Annual personal development reviews to support your career aspirations
Occupational health services and support
Automatic membership of the NHS Pension Scheme
Details
Date posted
18 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year (pro rata if part time)
Contract
Permanent
Working pattern
Part-time
Reference number
318-25-T0526
Job locations
Oncology Centre, Cheltenham General Hospital
Keynsham Road entrance
Cheltenham
GL53 7AN
For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.
Salary: £24,937 to £26,598 a year
