Ward Clerk, Band 2

Job summary

If you are ready for a challenge and want to be part of a team providing an excellent administration and reception service, then this might be just what you are looking for. We are looking to recruit a dynamic, organised and motivated person, who is a team player, to join our team of ward clerks. You will need to be flexible with excellent organisational, communication and IT skills job specific full training will be given.

This is a pivotal role which requires someone who is able to work independently and is self-motivated and resilient. You will be able to deliver a high standard of customer service and communicate effectively with a wide of service users and colleagues of all grades.

Working Pattern:

Position 1 - 37.5 Hours per week

Monday to Friday

0800-1600

Position 2 - 30 Hours per week

Monday, Tuesday, Thursday , Friday

0800 - 1600

Note- Both of these positions are relief posts and require across site working, covering leave and absence in all adult inpatient wards in both Gloucestershire Royal, and Cheltenham General hospitals.

Main duties of the job

To provide administrative and reception support to ensure the smooth running of day to day hospital activity.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Skills in these areas would be desirable however full training will be given including other relevant Trust training:

- Ability to work in a team and independently

- Customer care skills

- Effective communication skills across all disciplines of staff, patients and public

- Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures.

- Able to communicate effectively, and act appropriately and quickly in an emergency

- Experience in using a PC

- Knowledge and understanding of the Trust including a basic knowledge of roles in other areas

- flexibility to support any wards and travel across site as requested.

About us

We are a large team working in 36 locations across 2 Hospital sites.

We provide an administrative and reception support service to each of the wards we cover. The ward clerk team is centrally funded and managed to provide these services to each location.

Flexibility and a willingness to embrace change are an essential requirement for this role.

Details

Date posted

22 June 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year (pa, pro rata if part-time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

318-26-T0412

Job locations

Trustwide

Gloucestershire

GL1 3NN

United Kingdom

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.