Post Office Clerk (Part-Time/Full-Time)

Location: Post Office, Lower Tuffley

Job Type: Permanent, Part-Time/Full-Time (20-30 hours per week, with flexibility for additional shifts in the retail store)

About the Role

We are looking for a dedicated and customer-focused Post Office Clerk to join our team. This role is ideal for individuals who excel in a fast-paced retail environment and take pride in delivering exceptional customer service. There is also an opportunity to work additional hours in the retail store for those interested in expanding their role.

Requirements

• Minimum 2 years of customer service experience (required).
• Minimum 2 years of Post Office counter experience (required).
• Flexibility to work additional shifts, including weekends and holidays, as needed.
• Ability to pass a background check and provide five years of continuous references.

Key Responsibilities

• Deliver outstanding customer service, ensuring a welcoming and efficient experience.
• Process transactions accurately, including selling stamps, weighing parcels, and advising customers on postal services.
• Manage cash and card payments while maintaining till security.
• Ensure full compliance with Post Office policies, security procedures, and regulatory guidelines.
• Assist with administrative tasks and maintain store organization.

Ideal Candidate

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High attention to detail and ability to follow procedures accurately.
• A customer-focused mindset with a willingness to learn and develop.
• Previous experience in retail, cash handling, or Post Office operations (preferred).

Expected Start Date: ASAP

If you are passionate about customer service and seeking a rewarding career in a dynamic environment, we would love to hear from you! 

Please click on Apply Now and email your CV and covering letter.