Job Details
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Contact Information:
Aspen Medical Practice
Aspen Centre
Horton Road
Gloucester
Gloucestershire
GL1 3PX
Tel: 01452 337733
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This job has now expired. Please do not apply for this position.
Apprentice Medical Receptionist/Prescription Clerk x2
Gloucester
As a Medical Receptionist, you will usually be the first-person patients speak to when they come to the surgery. You will need to maintain a friendly but effective first point of contact and deal with enquiries appropriately. you will also work as a prescription clerk alongside a team of professionals This role covers both roles as a split post.
Training course: Customer service practitioner (level 2)
Duration: 1 Year 6 Months
Positions available: 2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Your duties will include:
- Answering patient queries on the phone and on the reception desk
- Booking patients with the right clinician
- Following Care Navigation protocols
- Actioning prescription requests
- Answering prescription queries on the phone and front desk
- Dealing with online enquiries
Where you’ll work
ASPEN CENTRE
HORTON ROAD
GLOUCESTER
GL1 3PX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
GLOUCESTERSHIRE COLLEGE
Your training course
Customer service practitioner (level 2) Equal to GCSE
Requirements, essential qualifications
GCSE in:
English (grade 3)
Maths (grade 3)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Administrative skills
- Team working
- Initiative
Other requirements
Blouse/shirt provided, 5 weeks annual leave pro-rata, Free parking on-site and NHS Pension Scheme.
Closing date of 30/08/2024
To apply, please click on the Apply Now button.
Closing date for applications: 30/08/2024
Salary: £18,720 per year
Hours Per Week: Monday - Friday, shifts to be confirmed. 36 hours per week
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