Apprentice Medical Receptionist/Prescription Clerk x2

As a Medical Receptionist, you will usually be the first-person patients speak to when they come to the surgery. You will need to maintain a friendly but effective first point of contact and deal with enquiries appropriately. you will also work as a prescription clerk alongside a team of professionals This role covers both roles as a split post.

Training course:  Customer service practitioner (level 2)

Duration: 1 Year 6 Months

Positions available: 2

Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work
Your duties will include:

• Answering patient queries on the phone and on the reception desk
• Booking patients with the right clinician
• Following Care Navigation protocols
• Actioning prescription requests
• Answering prescription queries on the phone and front desk
• Dealing with online enquiries

Where you’ll work
ASPEN CENTRE

HORTON ROAD

GLOUCESTER

GL1 3PX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation
GLOUCESTERSHIRE COLLEGE

Your training course
Customer service practitioner (level 2) Equal to GCSE

Requirements, essential qualifications

GCSE in:

English (grade 3)
Maths (grade 3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Administrative skills
• Team working
• Initiative

Other requirements
Blouse/shirt provided, 5 weeks annual leave pro-rata, Free parking on-site and NHS Pension Scheme.

Closing date of 30/08/2024

To apply, please click on the Apply Now button.