Trainee Generalist Adviser – Grants Project Team

Job Description

North & West Gloucestershire Citizens Advice are looking for an enthusiastic individual to join our Grants Project team and make a real difference to their community. This is an opportunity for you to join an established charity that has an excellent reputation for the provision of high-quality advice and is a great place to work. You’ll be part of a team committed to working together and with partner agencies to achieve the best outcomes we can for our clients.

This role is offered on a trainee and a qualified basis.

If you do not have the experience for this role, we have a training programme which will provide you with the skills, knowledge, and experience you need, as well as a career opportunity which could lead to professional progression within the service.

Please note, this job specification applies to fully trained Generalist Adviser. Trainee will be working towards gaining that qualification.

The role

Location: Gloucester (fully remote working may be considered, depending on the candidate’s experience)
Type of Contract: Until 31st March 2027 – extension subject to funding
Reporting to: Community and National Projects Advice Manager
Department/Team: Projects
Application deadline: Applications will be reviewed as they are received, and interviews may be held before the closing date, so early applications are encouraged.

Company Benefits

Pension: Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme: Health Assured
Birthday Leave: Take a day to celebrate your annual personal milestone. This leave does not form part of your annual leave entitlement.
Christmas Closure: Our office will be closed between Christmas and New Year’s, and these days won’t count towards your holiday entitlement.
Flexible Working Policy: Includes compressed hours, flexitime, homeworking/hybrid

Purpose of the Role

To assist and direct client to access the most appropriate advice and support for their needs, you will manage referrals from the Gloucestershire County Council Crisis Resilience Fund to provide a holistic casework service to clients with the focus on addressing any advice issues.

Want to chat about this role?

If you want to chat about the role further, you can contact Anna Swoboda by email or call her via details to the right of this advert.

Applying for this post

To apply for this post, please complete our application form, which can be found on our website by clicking on Apply Now. Completed application forms should then be emailed to the email address to the right of this advert.

Due to the high volume of applications we receive, we are unable to provide individual feedback to applicants who are not shortlisted for interview.

If you have not been contacted within one week of the closing date, please assume that your application has not been successful on this occasion.

In accordance with Citizens Advice national policy, we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to you being able to take up the job.