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Band 3 Administrator - Bristol - C9342-25-0483

Bristol

Job summary

An opportunity has arisen for a Band 3 Ward Administrator to join the team at New Horizons Mother and Baby Unit located on the Southmead Hospital site in North Bristol. We are looking for someone who is motivated, sensitive to others needs and wants to work as part of a team within the NHS.

New Horizon MBU is a 4 bedded stand alone inpatient unit that provides specialist care and treatment for women suffering from perinatal mental health difficulties. The unit supports women from 32 weeks antenatal and postnatal women with babies up to one year of age. New Horizon MBU particularly supports mothers who are having issues relating to attachment and bonding with their baby and when the mother's mental health is effecting their ability to care for their baby.

The team provides care across Bristol, North Somerset and South Gloucestershire (BNSSG) and work closely with primary care, maternity services, adult mental health teams, health visiting services and independent sector organisations to ensure that perinatal women have access to specialist support in relation to their mental health needs.

Please note; this vacancy is not eligible for sponsorship.

Main duties of the job

To provide comprehensive administration support to the multidisciplinary teams including medical staff. This will include being the first point of contact for that team and could involve duties such as receiving initial enquiries and directing telephone calls. You will work closely with the ward manager to ensure the smooth running of the unit, utilising exceptional organisational and administrative skills.

Although your role will is administrative, you will come into contact with patients in distress, whether that is on the unit or over the telephone. It is crucial that the successful candidate is sensitive and understanding of mental health difficulties and maintains an open mind when coming into contact with those using our service. Excellent and adaptable communication skills are vital for this role.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust); a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

19 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SS069-0525

Job locations

New Horizon Mother and Baby Unit

Southmead Hospital, Dorian Way

Bristol

BS10 5NB

Closing date for applications: 02-06-2025

Salary: £24,625 to £25,674 a year

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