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NHS Avon & Wiltshire Mental Health Partnership Trust
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Band 3 Clinical Services Administrator - Bristol - C9342-25-0641
Bristol
Job summary
STEPs Specialist Eating Disorder Inpatient Unit is an AIMS Accredited ward which specialises in providing outstanding care for service users with eating disorders.
The unit has also been awarded Team of the year in 2017 and 2021The unit is looking for a highly motivated and enthusiastic individual, to provide administrative and clerical support to the clinical team and ward manager including: maintaining clinical records for admissions and discharges, minute taking, monitoring service outcome data, supporting staff with service developments. You will be a key member of the multi-disciplinary team and assist in the promotion of a high quality service. The ability to prioritise your personal workload effectively, act on your own initiative and have a flexible approach to duties is of paramount importance.
Support will be given by the Team and excellent supervision is available.The service works closely with our community eating disorder service, support and supervision for admin staff if offered from the excellent admin staff.
Main duties of the job
To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinaryteam. This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.
The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio). The post holder will need to meetdeadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.
There may be a requirement to provide supervision to support administrators or apprentice posts.
The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions - manager is available for reference but generally, they will manager their own workload.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees.
We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
08 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year pro rata (pending pay award)
Contract
Permanent
Working pattern
Part-time
Reference number
342-SS102-0725
Job locations
Blackberry Hill Hospital
Manor Road
Bristol
BS16 2EW
Closing date for applications: 22-07-2025
Salary: £24,625 to £25,674 a year
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