Academic Registry Administrator

Academic Registry Administrator

£23,810 per annum

37.5 hours per week

Permanent

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.

Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.

About the Role

• The role will include the administration of student assessments and other processes, and servicing meetings.
• You will also be involved in supporting student enrolment and graduation.
• You will complete a range of tasks including providing advice through our dedicated telephone, e-mail and face-to-face support systems.  
• The successful candidate will also be required to respond to requests for student information from staff and external bodies in line with the Data Protection Act.

About You

• Experience of working within busy administrative role
• Strong customer service skills
• Strong Microsoft Office skills, particularly with word and Excel
• Ability to plan, organise and complete work to deadlines and cope well under pressure
• Attention to detail and desire to ensure accuracy
• Ability to work well in a team and without close supervision
• Excellent interpersonal and communication skills across a variety of channels
• Previous experience of higher education

We offer a fantastic package of staff benefits including:

• Hybrid working arrangements with blended approach of office and home working
• 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
• Wellbeing support including our Employee Assistance Programme
• Generous pension scheme (LGPS)
• Employee Discounts Scheme
• Onsite fitness facilities
• Support for continuous professional development
• Flexible working opportunities available
• Enhanced maternity, adoption and paternity leave

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. 

For further information and to apply online please click on the Apply Now button or call the number to the right of this advert to request documents by post.

Please note we do not accept CVs.

It is our policy that we do not notify candidates who have been unsuccessful with their application. Therefore if you have not heard from us within four weeks of the closing date, we regret that you have not been successful on this occasion.