Housekeeper/Room Attendant

Room Attendants

Ellenborough Park Hotel, Cheltenham

Ellenborough Park is currently looking for enthusiastic and reliable Room Attendants to join our Housekeeping team within our luxury 5-star hotel in the heart of the Cotswolds.

This is an excellent opportunity for someone who takes pride in their work and enjoys being part of a supportive team environment. Whether you already have housekeeping experience or are looking to begin a career within hospitality, full training will be provided.

Our Housekeeping team plays an essential role in creating the exceptional guest experiences that Ellenborough Park is known for, ensuring our guest bedrooms and public areas are maintained to the very highest standards.

The Role

This role involves cleaning guest bedrooms and public areas between the hours of 10:00am and 3:00pm with additional hours available during busy periods.

As a Room Attendant, you will help ensure all areas of the hotel are presented beautifully and maintained to luxury hospitality standards, creating a welcoming and comfortable environment for every guest.

Key Responsibilities

• Service and maintain guest bedrooms and public areas to the highest standards
• Ensure all housekeeping duties are completed in line with hotel procedures and presentation standards
• Deliver a friendly, professional and guest-focused approach at all times
• Work efficiently as part of the wider Housekeeping team
• Maintain excellent cleanliness and attention to detail throughout the hotel
• Help contribute to a positive and supportive team environment

About You

We are looking for someone with a positive attitude, strong attention to detail and a genuine passion for hospitality.

You will ideally have:

• A strong work ethic and willingness to learn
• Excellent attention to detail
• The ability to work well under pressure whilst maintaining a positive, can-do attitude
• A guest-focused and professional approach
• Good spoken English and high presentation standards
• The ability to work both independently and as part of a team

Previous housekeeping experience is beneficial but not essential, as full training will be provided.

What We Offer

• Monthly non-contractual service charge payments
• 28 days holiday per year (including bank holidays, pro rata for part-time team members)
• Investment in training and ongoing professional development
• Staff rates from £100 B&B and 25% food and beverage discount across Pride of Britain Hotels
• Generous discounts across Michels & Taylor properties, including accommodation rates from £45 B&B and up to 50% food and beverage discount
• Friends and family rates at Ellenborough Park and selected Michels & Taylor hotels
• Discounts on spa treatments and products
• Long service awards
• Regular social events
• Refer a Friend Incentive Scheme
• Complimentary meals whilst on duty
• Free on-site parking
• Complimentary use of the on-site gym

About Ellenborough Park

Set within 90 acres of beautiful countryside, between the highest point of the Cotswolds and the famous gallops of Cheltenham Racecourse, Ellenborough Park is a luxury 5-star hotel steeped in history and recognised for exceptional hospitality.

We are proud of our people, our culture and the memorable experiences we create for our guests.

If you are passionate about hospitality and would like to be part of an outstanding team, we would love to hear from you.

Please apply with a copy of your CV and confirm the position you wish to be considered for.

Please note that Ellenborough Park is unable to offer live-in accommodation for this role.

In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the UK. Successful candidates will be required to provide evidence of eligibility during the recruitment process.

Due to the high volume of applications received, we are only able to contact candidates whose experience closely matches the requirements of the role.