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Underwriting Support Assistant

Gloucester

Underwriting Support Assistant

The vacancy

Pro are recruiting for Underwriting Support Assistants to join our growing team. This role will be working on a hybrid approach, with time split between home and our London office.

 

Responsibilities

This role will provide support to the Underwriting Support Managers and the Underwriting teams on a day to day basis. Responsibilities include, but not limited to:

Submission clearance for new risks
Supporting new brokers through the accreditation process
Preparation of quote, certificate and policy documentation
Managing and following up of any audit requirements
Managing the instructions of new surveys and subsequent requirement monitoring
Supporting new coverholders through the approval process
Coverholder Bordereau chasing and management
Ability to understand individual (re)insurance contract details such as notification requirements, security requirements, reinstatements, cancellation notices, etc. in order to provide reporting and management oversight.
Ensure timeliness and accuracy of security requirements (LOCs (Letters of Credit) and Funds withheld) in support of the underwriting business.
Understand underwriting support processes and systems and extract / manipulate submission related data from broker portals. Act as treaty statement liaison and monitor dual signature requirements
Ensure all risk recording instructions are quality checked adopting ‘Right First Time’ prior to issuance to the offshore team and quality measures are reported and acted upon.
Identification and transition of tasks from onshore to offshore teams
Building and maintain excellent working relationships with the underwriting team ensuring that underwriting management are regularly communicated with and kept updated on appropriate operational issues.
Team Workflows - Monitor the various workflow tools and ensure tasks are completed within appropriate timeframes.
 

Skills and Experience

Experience of relevant (re)insurance industry experience, ideally within Underwriting Community
Excellent verbal and written communication skills
Able to use discretion in working to resolve process issues that ensure the success of our established global outsourcing models
Possess a continuous improvement mindset
Ability to work flexibly in order to complete duties of the role, particularly during peak underwriting periods
Proven ability to prioritise and organise effectively
Proven ability to work with speed and accuracy, particularly under pressure
Experience supporting work allocation and working to SLAs/tight deadlines
Proven experience of building and maintaining good working relationships

 

By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR.

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