Level 3 Voice/Networking Engineer
Gloucester
Role Type Police Staff
Local Policing/ Business Area ICT Department
Department ICT Department
Location HQ Waterwells
Grade SC6
Salary £35,772 per annum *This is uplifted by 10 Market Force Factors, up to £47,046 (MFFs reviewed on an annual basis).
Allowances Oncall/Standby
Oncall/Standby Shift Percentage Circa £4000 PA
Hours per Week 37
Type of Contract Permanent
Description
This is an exciting opportunity to join an experienced technical team, installing and maintaining voice and network services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the Network Service Manager and will work closely with the Infrastructure, and Security teams to provide services over 2000 users.
The role requires skills and experience of both voice and networking, with a slight lean towards the voice side.
The role requires good communication skills, the ability to liaise with others in the Constabulary to provide both technical support and advice. The candidate will be expected to work with others, including 3rd party vendors on delivering technical projects.
The role will be based at the Gloucestershire Police HQ which is just off junction 12 of the M5 and offers flexible working within core hours, free parking, on-site gym and canteen.
Candidates must be willing to undergo the relevant security vetting for this role and will be required to join an existing on call rota (typically 1 week in 4).
Gloucestershire Constabulary are recruiting an ICT Voice/Network Engineer Level 3 role to assist the network team in the delivery of day to day BAU and maintenance, these tasks include:
Handling BAU tickets assigned to the Networking team
Periodical firmware upgrades to kit
Certificate and license replacements
Equipment health checks
Hardware maintenance replacements
We are looking for a highly motivated and proactive individual with experience of supporting and enhancing ICT Voice and Networking. Understanding and technical experience of supporting the above is required and support experience of any of the below would be beneficial:
Cisco Unified Communications Manager
Cisco Unified Contact Centre Enterprise
Microsoft Teams
VOIP
Routing and Switching of Cisco devices
Cisco Wireless
Cisco & Checkpoint Firewalls
Cisco ISE (Dot1x and MAB)
SASE solutions
Solarwinds (NPM, NCM, IPAM)
The successful candidate for this role will be vetted at level Staff MV. This means the individual will need at least 5 years worth of residency in the UK.
Please refer to the Role Profile document when completing the Statement in support of your application section of the form. In this section, you are required to provide evidence with specific examples for each of the Essential criteria included under the Experience and Qualifications section of the Role Profile. For each of the criteria, please write a paragraph detailing how your experience, qualifications, skills and abilities meet the minimum criteria for the role. Applicants who do not provide this required evidence will unfortunately not be invited to interview.
Candidates applying for Gloucestershire Constabulary should be aware that the use of online 'Artificial Intelligence' (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online 'AI' software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity.
Need help with your application?
If you need any support while completing your application, whether it’s understanding the questions, gathering the right information, or just having someone to talk it through with, then our Better Together Team is here to help. We’d be happy to support you at any stage of the process.
At Gloucestershire Constabulary we recognise the benefits of increasing diversity across our force and the value of building a representative workforce. That is why it is important that people from ethnically diverse backgrounds and under-represented groups, including those with a disability, apply and help us deliver excellence in policing throughout Gloucestershire. We are a proud Disability Confident Employer and are committed to providing equal opportunities.
Closing Date 31/08/2026, 23:55
For further information in relation to this current police staff vacancy, the role profile and the application form, please click on the Apply Now button.
