IT Technician

JOB DESCRIPTION JOB TITLE:

IT Technician CONTRACT DETAILS SALARY SCALE: SCP18 (£25,584) to SCP23 (£28,624)
HOURS: 37.5 hours per week FULL TIME (Monday to Thursday 0800-1600 Friday 0800-1530)

RESPONSIBILITIES:
• To maintain and develop the school’s IT resource for safe, effective use by the pupils and staff;
• To support and advise pupils and staff in the appropriate use of IT;
• To provide the first and second level of technical support to users relating to all IT, telecoms and AV equipment;
• To install new IT equipment, operating systems and software as directed;
• To maintain network access rights including creating individual new user accounts and disabling old ones;
• To undertake daily, weekly and monthly, routine and non-routine checks, maintenance, and fault investigation;
• To assist with the provision and support of IT equipment associated with assemblies, meetings and other presentations;
• To assist with the preparation of IT equipment for open evenings and other events that may occasionally require out of hours working;
• To maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance in order to ensure safe and efficient operation;
• To diagnose and resolve workstation operating system and software problems, independently where possible, but seeking advice when necessary;
• To assist in the daily and monthly backup routines;
• To ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and school procedures;
• To maintain records of stock (including annual stock taking) and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries;
• To ensure the maintenance of the fixed asset register for IT;
• To maintain the IT knowledge base on SharePoint to make sure it is up to date;
• To assist teaching staff as directed and undertake other duties and responsibilities commensurate with the post;
• To provide assistance where required within a classroom environment, with bookings for equipment and deliver-ing these devices to the requested classrooms;
• To assist in the maintenance and installation of the school CCTV cameras in conjunction with third parties;
• To assist in the maintenance and installation of the school’s access control system and associated peripherals in conjunction with third parties;
• To work within the requirements of Data Protection and GDPR at all times;
• To assist with staff training in IT;
• To provide assistance in the running of school exams requiring IT resources, including checking an IT provision is working prior to an exam, setting up the required resources and offering assistance to issues that may be presented during an exam.

PERSONAL SPECIFICATION The successful candidate must:

• enjoy working with young people and be committed to providing students with a first-class education;
• have personal integrity and the drive to do what is best for the students;
• be a team player;
• be proactive;
• have the capacity to work hard and under pressure;
• be a good communicator;
• have strong numeracy and literacy skills;
• have good ICT skills;
• have ambition;
• have a sense of humour! Employment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS).

Churchdown School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We welcome applications from all sections of the community irrespective of race, gender, sexual orientation, disability, religion or age.