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Contact Information:
Gloucestershire College
Llanthony Road
Gloucester
Gloucestershire
GL2 5JQ
Tel: 0345 155 2020
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Z239 IT Support Analyst - REQ02222
Gloucester
Reference: REQ02222
Description: £29,959.56 - £31,878.43 per annum, 37 hours per week
This position is open to applicants for all campuses, with specific location to be determined in discussion with the hiring manager during the interview process.
Gloucestershire Professional Services (GPS) is recruiting an IT Support Analyst to join the Information Technology Support team based at Gloucestershire College.
The purpose of this role is to provide IT Technical Support to students and staff in the use of IT equipment including, troubleshooting hardware and software faults along with installations and maintenance.
Supporting the IT provision at our 3 campuses in Gloucestershire, we are a team of circa 13 with experience in all aspects of ICT. You will be part of this team and contribute to supporting the College and its many staff/students, while learning new technologies and
gaining valuable experience.
This is a varied and challenging role and you will be expected to provide a professional and friendly service to both internal and external customers. You will deal with customers face to face, on the telephone and through electronic enquiries
Please review the Job Description to find out more about this role and apply online to join our team.
Don't meet every single requirement?
We are committed to creating an inclusive and flexible working environment, that promotes diversity. if you are excited about this role but your past experience doesn't align perfectly with every requirement on the job description (but you do meet the essential criteria) or you are seeking an alternative working pattern, please apply anyway - you may just be the person we are looking for.
A career with us means much more than just a salary - we know that our people are our greatest asset; 96% of our employees are proud to work at the college and 90% of students would recommend GC as a place to study.
We also offer a wide range of staff benefits including:
- A generous holiday allowance of 27days per year + Bank Holidays and Christmas Closure
- A matched contribution pension scheme
- Access to discounted benefits platform and discounted gym memberships
- Family friendly policies and flexible working
- Access to our employee assistance programme
- Discounted nursery offer at My Ohana Gloucester through salary deduction
Please note that existing members of staff seeking redeployment will be given priority for all roles where they meet the essential criteria on the person specification.
We reserve the right to close this advert before the stated closing date should we receive a sufficient number of applications. Therefore, we would recommend an early application.
Region:
Location: Gloucester
Salary: 27days per year plus Bank Holidays and Christmas Closure, increasing to 32 after 5 years service.
Package: *GBP*29,959.56 - *GBP*31,878.43 per annum
Contractual hours: 37
Basis: Full time
How to apply:
Please review the Job Description and further details on our safer recruitment screening process to find out more about this role and apply online to join our team by clicking on Apply Now.
Closing date for applications: 2025-06-16
Salary: 27days per year plus Bank Holidays and Christmas Closure, increasing to 32 after 5 years service.
Hours Per Week: 37
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