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Contact Information:
RE People Ltd
Manor Park Place
Rutherford Way
Cheltenham
Gloucestershire
GL51 9TU
Tel: 01242 505400
Email: ElliottKeightley.33CB55893.0@applybe.com
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IT Support - 2304IST
Tewkesbury
Are you a 1 st Line or 2 nd Engineer looking for a remote position? Are you someone with an interest in Cyber Security? Are you wanting to get hands on within a highly secure IT environment? Working for a leader within the IT sector, you will play a crucial role in ensuring the security, efficiency and safety of internal systems and networks. Working Monday - Friday 08.00am - 17.00pm with a salary from £26,000 - £30,000 this is an excellent opportunity.
Benefits:
* Working from home with occasional travel to Tewkesbury based office.
* Matched company pension up to 5%.
* Private healthcare.
* 25 days annual holiday, increasing to 30 days after 3 years.
* Membership to the Employee Assistance Programme (EAP).
* Online Training.
* 3 x salary death in service.
* Excellent working conditions and environment.
Roles and Responsibilities:
* Providing user support to internal teams, addressing hardware and software issues and using remote support tools where you can.
* Investigate, triage, and provide first response to any security events. Analyse security logs and identify potential threats.
* Monitor system performance and respond to any indicators of bottlenecks or outages to ensure the availability of IT systems.
* Review email security including ensuring malicious emails are removed from mailboxes and investigate any delivery failures.
* Working within the IT team carrying out tasks to complete internal IT projects.
* Raise support cases with 3 rd party suppliers.
Skills and Attributes:
* Experience within an IT support roles supporting desktops, laptops and Windows 10 endpoints.
* Eligible and willing to undergo UK government clearance (SC minimum).
* Excellent communication skills via phone and email and also technical knowledge.
* Strong knowledge of Windows 10/11 configuration, networking protocols and DNS.
* Ability to work as an individual and as part of a team.
* University degree within an IT or related field would be desirable.
* Any prior experience of Windows configuration management.
* Familiarity with any virtualization technologies.
If this position is of interest, please apply to Elliottk@rerecruitment.com today! RE Recruitment act as an employment agency on behalf of the employer. If you don't hear back within 5 working days, please take this as an unsuccessful application.
ENG1
Salary: £26k - 30k per year
To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
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