Job Details

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Contact Information:
i2i Recruitment Consultancy
2 Rockfield Business Park
Old Station Drive
Leckhampton
Cheltenham
Gloucestershire
GL53 0AN

Tel: 01242771021

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General Manager - fw

Cheltenham

General Manager – Interiors Showroom
Cheltenham | Full-Time, Permanent | Salary up to £55,000
Monday to Friday, 8am–5pm (some flexibility required) | Managing a small team of 4

About the Role
Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive commercial performance. This is an excellent opportunity for a commercially astute professional to take ownership of strategic and operational functions while maintaining a strong customer focus.

Key Responsibilities

Provide full operational leadership across the business, ensuring consistent commercial performance
Lead and develop the team, setting goals, KPIs and maintaining motivation
Oversee showroom operations including diary management, scheduling, and workflow coordination
Handle customer interactions both in person and digitally, offering expert product advice
Manage order processing, purchasing, and supplier relationships to ensure cost-effective procurement
Monitor and report on financial performance including margins, profitability, and business metrics
Liaise with Head Office and provide regular business updates to Directors

Must-Have Skills & Experience

Strong financial understanding including P&L management and balance sheet analysis
Demonstrated commercial acumen with a track record of operational success
Proven experience in a general management or senior operational role

Nice-to-Haves

Excellent leadership and team motivation skills
Industry experience in blinds, soft furnishings, or home interiors
Familiarity with CRM systems (Carmen ideally) and accounting software such as Xero or Sage

Why Join?
This is an opportunity to join a stable, growing business and lead a team with autonomy and trust. You'll play a key role in shaping commercial strategy and customer experience while enjoying the support of a dedicated head office team.

Get in touch with FRAN and apply now!

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We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.