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Welling Architectural Ironmongery Limited

Contact Information:
Welling Architectural Ironmongery Limited
Unit R1
Bourton Business Park
Bourton on the Water
GL54 2HQ

Tel: 01451 824110

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Customer Service Representative - Welling/PDT

Bourton on the Water

Welling is a wholesaler of glass and timber door hardware to the construction and fitout trade, based in Bourton on the Water.

There is a current vacancy in our Project Delivery Team, which is the department responsible for processing orders, helping to resolve customer delivery issues with nationwide couriers, supporting the sales team and delivering a high level of service to our customers once their orders are placed.

The role mainly includes the following tasks:

Specific training will be given on the IT systems we use here, but it is important that you are experienced in the use of computers, able to type with reasonable speed, and use basic programmes such as Outlook, Excel, Word etc. You should also be comfortable with talking to customers on the phone, which requires skill especially in dealing with customer problems such as couriers losing parcels.

Your place of work would be our offices at Bourton on the Water, GL54 2HQ.

Hours would be 8am-5pm with 1 hour for lunch/breaks, Monday-Friday.

We offer 20 days paid holiday plus bank holidays, and extra days at Christmas are normally gifted to staff as we usually have a company shut down.

The salary published is indicative, this will depend on your experience and skillset.




Work Location: In person

Please click on Apply Now and email your CV and covering letter.

Salary: £24,000.00 per year

Hours Per Week: 40 - Full-time, Permanent

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