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Deputy Retail Operations Manager


About the Cotswolds Dogs & Cats Home

The Cotswolds Dogs & Cats Home (CDCH) is a charitable organisation that exists to ensure that animals who have been abused, neglected, and abandoned get the care that they need to make their journey to a safe and loving forever home.  A critical part of the organisation’s success is income generation through our 9 shops operating in a range of locations throughout the Cotswolds.  Income generated through the shops is used to directly support our charitable work ensuring that no animal is left to suffer because of cost.

Our retail team are passionate about our shops and our products, with a focus on sustainability and upcycling, alongside excellent customer service resulting in exceptional results for the organisation.

This is an exciting time to join the retail management team at CDCH.  The pandemic has reaffirmed the need for us to ensure that our organisation is resilient and can adapt to changing contexts.  We are looking for a candidate who has enthusiasm, drive, and innovative thinking as well the ability to have attention to detail regarding good governance and procedural compliance.   We are currently planning the development of a new retail strategy and we would love for the successful candidate to play a key role in this activity. 

Main purpose of the role is to:

Our ideal candidate will:

Essential skills & experience:

Duties of post holder (non-exhaustive):

Governance and continuous improvement


Accountable to: Retail Operations Manager


What we expect of our team members

What our team members can expect from us

Other candidate information
Please be aware that:

To apply please click on Apply Now, fill in the application form online and return via the email address to the right of this advert.

Salary: £26,000-£30,000pa (Depending on experience)

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