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Deupty Manager - New Shop Opening




We have an exciting opportunity for a Retail Manager who is experienced in and has a true passion for retail and a desire to help set up a new venture in our brand-new furniture shop on the outskirts of Stroud.

The Cotswolds Dogs & Cats Home has 7 shops operating throughout the Cotswolds.  Income generated through our shops is used to support our charitable work ensuring that every vulnerable animal in our community has a safe space & no animal is left to suffer because of cost.  Our retail team are passionate about our shops; focused on sustainability & upcycling, excellent customer service & delivering exceptional results income generated by our retail team support abused, neglected & abandoned animals on their journey to loving homes.

Main purpose of job

• To assist the Retail Manager in maintaining a strong presence in the local community, maximising sales & profit targets & minimising costs.
• To assume full responsibility for all aspects of the shop in the absence of the shop manager.
• You will show a commitment to the aims of CDCH & possess a willingness & ability to learn & follow direction.
• This role is broad based & you will be expected to be able to manage several different tasks simultaneously & actively contribute to the smooth functioning of the shop.
• This job has physically active elements. Employees are required to maintain a suitable level of fitness to enable them to perform their job effectively.

The person

• Good organisational skills with the ability to plan & prioritise
• Good time management skills
• Excellent interpersonal skills & a team player
• Commercially minded, to be able to identify & exploit income opportunities
• Creative flair with an eye for detail & able to present stock to the highest standard
• Able to work on own initiative
• Flexible attitude & a positive & outgoing personality

Essential skills and experience

• Full Clean Driving Licence
• Ability to work additional hours as required with a flexible approach to working

Desirable skills

• Experience of working in a retail environment
• Experience of managing a diverse team of people
• Financial reconciliation
• Customer Service
• Computer literate with experience of Outlook & use of the internet


• Assist with achieving sales, profit, Gift Aid & KPI targets
• Take responsibility to ensure the shop is adequately staffed with volunteers, at all times, during the agreed opening hours
• Provide on-going support & motivation to volunteers to ensure they carry out the role to the required standard.
• Ensure the shop meets standards required by Health & Safety, Trading Standards and Fire Regulations legislation
• Identify repairs/renovations which may be needed, ensure that they are remedied in the absence of the Retail Manager
• Key holder responsibilities
• Ensure all branch procedures & compliance are adhered to
• Support plans for increasing stock levels to generate quality donated goods
• Maintain high customer service levels & standards at all parts of the customer journey
• Ensure that effective stock systems are being followed both front & back of house to ensure new stock is displayed on a regular basis
• Ensure that goods in the shop are priced appropriately
• Minimise stock loss & carry out stock takes when required
• Work as part of the Retail team to provide cover at other shops when required

Accountable to: Retail Shop Manager Supervised by: Deputy Retail Operations Manager

Hours: 30 hours per week flexible Monday to Sunday based on a 7.5 hour day with a half hour unpaid lunch break.

Benefits: 28 days pro-rata paid holiday leave per annum (including public holidays).
Enrolment into Employer Contributory Pension scheme, Staff discounts.

Working at CDCH: Boundaries & Behaviours: Observe professional integrity in relationships with staff, customers & third parties. Health & Safety: Be responsible for your health & safety & that of colleagues. Equality, Diversity & Inclusion: Be committed to helping & build an organisation that respects & values the diversity of all. Confidentiality: Treat all information acquired through the course of your employment as confidential & comply with all the appropriate policies, systems & procedures.

All new employees to the charity will be subject to a six-month probationary period.

We are unable to allow staff to bring their own dogs with them to work.

This role profile is not exhaustive and may be subject to change to meet the operational needs of the charity.

To apply please fill in the application form by clicking on Apply Now.

Salary: £12.00 per hour

Hours Per Week: 30

Apply Now

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