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Manager

Cheltenham

Reports to: Managing Director

Salary: Competitive salary commensurate with experience. Excellent prospects for the right candidate to become a senior team member with ultimate potential for equity holding.

Contract: Full time, permanent contract

Holidays: 20 days + public holidays

Full UK/International driving licence and a valid passport are required. Some International travel and driving will be necessary and there must be no restrictions on the candidate being able to enter the US and Europe.

Summary:

ATB Guitars is one of the leading sellers of high end vintage guitars in Europe. Due to our continued expansion we require a full time Manager to help with the running of the business, explore further business opportunities, manage our small team of dedicated staff and oversee our showroom premises currently spread over two units in Tivoli, Cheltenham.

The ideal candidate will be a guitar player of very good standard, who will need to demonstrate the instruments to potential customers via our social media channels. He or she will feel at ease using social media to promote the business and answer customer enquiries.

He or she will have a good understanding of how a guitar works and is set up and will be able to carry out remedial adjustments when required.

He or she will be someone who can show initiative, multitask and work as part of a team, or independently as required. Tasks will involve everything from following sales leads, negotiating purchases, ensuring orders are packed and shipped out successfully, keeping the showrooms in good order and overseeing the maintenance of business records.

In addition, for the right candidate equity holding will be offered leading to part or full ownership of the company over a period of time.

Key Responsibilities (training will be given where necessary):

• Responding to customer enquiries by phone, email, or any other channels
• Following sales leads
• Pursuing purchase opportunities including in overseas territories
• Day to day management of the showrooms, including meeting and greeting customers
• Maintaining the environment
• Help taking in deliveries and shipping orders out
• Help with photographing and videoing stock items where needed and writing descriptions for the website
• Overseeing management of the website including posting information in a timely manner together with monitoring and responding to comments
• Help with promoting the business through the various and many social media outlets
• Dealing with Music Industry press, compiling press releases and following up features.
• Overseeing the maintenance of spreadsheets for stock control etc
• Any other duties that may be required

Person Specification - Experience and skills:

The most important thing you must possess is a passion for what you are doing. This is not a commission driven position and the ideal person is the type who can relate to people on a real level and possess the ability to communicate at all levels. A passion for guitars is also a huge asset!

Essential criteria:

• Passionate about guitars, including high end vintage models
• The ability to play guitar to a very good standard
• Willingness to demonstrate guitars face-to-face and on social media
• People skills to deal with a wide range of people including high achieving individuals
• Keen to devote time and energy to growing the business
• Good telephone manner and attention to detail
• IT literate for all relevant office type programs
• Willingness to learn, develop and grow in the role

Desirable criteria:

• Superb and confident guitar playing skills
• Ability to perform basic maintenance on guitars, if required
• Knowledge of makes, models and characteristics of vintage guitars
• Business development skills
• Previous managerial experience
• Previous sales experience
• Some marketing experience

Please apply by email or post together with a CV and any other relevant materials such as links to videos, showreels etc by clicking on Apply Now.

or by post to Dept JO via the address in the contact details.

ALL APPLICATIONS WILL BE TREATED IN THE STRICTEST CONFIDENCE

Closing date for applications: August 16th 2024. Interviews, in Cheltenham to be conducted shortly afterwards.

Hours Per Week: Average 37.5 per week, some flexibility required

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