Residential Life & Residential Services Administrator

37.5 hours per week (with occasional working outside of usual hours on weekends and evenings)

 Permanent

About the Role

The Residential Life and Residential Services Administrator will provide comprehensive administrative and operational support to the Residential Life and Residential Services teams. This will involve project work to support the Head of Residential Life and Residential Services.

Key responsibilities include:

• Provide administrative support across a range of activities that contribute to a positive and inclusive student experience
• Working closely with colleagues from different areas of Student Services, building relationships and supporting shared objectives
• Contribute to the planning and coordination of student events, activities and engagement initiatives throughout the academic year
• Support a variety of projects and service improvement initiatives, helping to ensure services remain effective, compliant and responsive to student needs
• Create communications and resources to contribute to keeping students informed with residential life opportunities
• Maintain accurate records, coordinate information and support the smooth running of departmental processes
• Work in a varied role where no two days are the same, balancing routine administration with project and event support
• Play a key part in helping to create a safe, welcoming and supportive residential environment for students
• Occasional evening and weekend working may be required to support key events and operational activities

About You 

• Experience of working in an administrative role or business support role
• Proficient in Microsoft Word, Excel, Outlook and Teams.
• Experience of coordinating meetings, events, activities or projects
• Organisational and time management skills, with the ability to manage competing priorities and meet deadlines
• Experience of delivering high quality customer service and building good working relationships with a range of stakeholders
• A collaborative approach, with the confidence to work effectively both independently and as part of a team
• A flexible and adaptable approach, with the ability to remain calm and organised in a busy environment

We offer a fantastic package of staff benefits including:

• 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
• Wellbeing support including our Employee Assistance Programme
• Generous pension scheme: Local Government Pension Scheme (LGPS)
• Employee Discounts Scheme
• Onsite fitness facilities
• Cycle to Work Scheme
• Support for continuous professional development
• Enhanced maternity, adoption, paternity & shared parental leave
• Entry to seasonal events on campus
• Free shuttle bus service from Gloucester City Centre

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2025) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.  Our passionate, innovative business culture and strong support networks make Hartpury an exceptional place to develop professionally and progress your career.

At Hartpury, we’re committed to promoting a diverse and inclusive workplace – a place where we can all be ourselves and everyone feels respected and valued. As a Disability Confident Employer, we actively welcome applications from ethnically diverse backgrounds, LGBTQI+ communities and disabled candidates. We offer an interview to any disabled applicant who meets the essential criteria for the role. We’ll also ensure fair treatment and provide reasonable adjustments throughout our recruitment process for anyone who needs them. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. 

For further information and to apply online please click on the Apply Now button or call the number to the right of this advert to request documents by post.

Please note we do not accept CVs.

It is our policy that we do not notify candidates who have been unsuccessful with their application. Therefore if you have not heard from us within four weeks of the closing date, we regret that you have not been successful on this occasion.